What would be the benefit of using an independent investigator?
There are many benefits such as those parties involved in the investigation will have no grounds to form the opinion that the findings will be biased and influenced by favoritism. Parties involved in the investigation will have the confidence that the employer is taking the matter seriously. Therefore employers can be confident in defending their determinations either for or against the parties involved.
Furthermore, findings from an independent investigation may be accepted as strong evidence if the matter proceeds to arbitration, a Court or a Commission.
How much does it cost for your services?
Workplace investigations are generally charged on an hourly rate.
Each investigation is different for a variety of reasons and so the length of time to complete is generally unclear. However, as an Investigator, I can sit down with you and from a preliminary assessment of the situation I can give you an approximation of time and cost.
For WH&S software the cost will depend on whether you require template creation, setting up an organisation and training.
As for Safety Management Systems on commercial vessels under the National Standard of Commercial Vessels (NSCV), I can provide a quote on what your needs may be.
Do you provide a written report of your findings after an investigation?
Yes I will provide a comprehensive written report of the findings from the investigation.
Do you have liability insurance?
Yes the company has professional indemnity up to $10 million.
Yes – Our policy outlines our ongoing obligations to you in respect of how we manage personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, sue, disclose, store, secure and dispose of your Personal information.
A copy of the APPs can be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.
Personal information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, telephone, email, in writing, various forms of media, publicly available sources and from third parties.
We collect your Personal Information for the primary purpose of the business services of FNQ Workplace Investigations. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individuals racial or ethnic origin, political opinions, membership of a political association religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be use by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose.
- With your consent, or where required or authorized by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purposes for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
FNQ Workplace Investigations will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.